> For the complete documentation index, see [llms.txt](https://help.iparley.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.iparley.com/faqs/overview.md).

# Overview

### What is iParley?

iParley is a trusted hiring and workforce platform that helps candidates, customers, agencies, and partners exchange verified information and make more confident decisions.

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### How is iParley different from traditional job boards?

Traditional job boards primarily rely on resumes and self-reported information. iParley introduces trust through integrity checks, verified credentials, credential sharing, and transparent verification processes.

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### Who can use iParley?

iParley supports:

* Candidates
* Customers (Employers)
* Staffing Agencies
* Implementation Partners
* Service Providers responding to RFPs

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### What is an Integrity Check?

An Integrity Check validates critical information such as identity and work authorization before hiring or engagement decisions are made.

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### Is verification mandatory?

No. Verification is optional. Customers decide if and when verification should be introduced during their hiring process.

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### What can be verified on iParley?

Currently:

* Identity
* Work Authorization

Additional verification categories may be released in future platform updates.

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### Who owns verified credentials?

The individual or organization being verified owns their credentials and controls how they are shared.

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### Can verified credentials be reused?

Yes. Once verified, credentials can be reused across multiple opportunities without repeating the same verification process.

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### Does iParley automatically share credentials?

No. Credentials are only shared when consent is provided through the platform.

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### How do I contact support?

Visit the Contact Support section or use the support options available within the platform.