> For the complete documentation index, see [llms.txt](https://help.iparley.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.iparley.com/faqs/customers.md).

# Customers

### Jobs

#### How do I create a job?

Navigate to Job Posts and create a new job by entering role details, skills, requirements, and preferences.

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#### Can I publish jobs without verification?

Yes. Verification is not required before publishing jobs.

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#### How do I invite candidates?

Copy the application link from the job posting and share it through your sourcing channels.

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#### Can I use LinkedIn and job boards?

Yes. The same job application link can be distributed across multiple channels.

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#### Can candidates apply without verification?

Yes. Verification may occur later in the process if desired.

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### Integrity Checks

#### What is an Integrity Check?

An Integrity Check validates candidate identity and work authorization.

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#### When should I request an Integrity Check?

Common stages include:

* After application review
* After shortlisting
* Before interviews
* Before offer stage

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#### Can I sponsor verification?

Yes. Customers may pay for candidate verification.

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#### What happens after I request verification?

The candidate receives notifications and completes the required verification process.

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#### How do I monitor verification progress?

Verification status is available from candidate profiles and verification dashboards.

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### Credential Vault & Credential Exchange

#### What is the Credential Vault?

The Credential Vault provides access to verified candidate information and verification summaries.

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#### Can I view supporting documents?

Only when candidates have authorized access.

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#### What information can I review?

Currently:

* Identity verification
* Work authorization verification

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#### Can I request credentials from candidates?

Yes. Credential requests can be sent directly through the platform.

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### RFPs

#### What is an RFP?

A Request for Proposal (RFP) is used to engage agencies, implementation partners, and vendors for project-based opportunities.

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#### How do I create an RFP?

Navigate to RFP Posts and enter project scope, requirements, timelines, and evaluation criteria.

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#### Can I invite specific vendors?

Yes.

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#### How do I compare responses?

Responses can be reviewed from a centralized dashboard.

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### Account & Billing

#### Can I add team members?

Yes.

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#### Can I assign user roles?

Yes. Different permissions can be assigned based on responsibilities.

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#### Where can I access invoices?

Invoices are available within Account Settings and Billing.

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#### Can I change plans?

Yes. Plans, subscriptions, and add-ons can be managed from Account Settings.